Floodlight
General FAQ
+ What are the WiFi connection requirements for the floodlight?
You will need a 2.4GHz router (802.11bg/n) on your home or office system for Wi-Fi connectivity. Don’t worry – this is pretty standard for most home Wi-Fi routers these days.
+ What are the minimum smart phone or tablet requirements for use with this Reflection floodlight?
A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Right now, Windows-based platforms are not compatible with Reflection app.
+ Where can I setup the on my house?
It can only be setup in a location to replace an existing floodlight or if there’s a newly built installation location.
+ Does Reflection Floodlight work outdoors?
Yes! The floodlight has an IP65 water resistant rating, so it is designed to withstand almost all but the harshest weather conditions.
+ Will I be able to capture images at night or in dark environments?
Sure! The device has Infrared (IR) night vision built right in. Night vision mode is automatically activated when the camera senses a low light environment.
+ Does Reflection Floodlight require hardwiring to be powered on?
Yes, just like a standard floodlight. There is no battery included in the device.
+ I see my Reflection Floodlight has a Micro-SD card slot. Why do I need a Micro SD card?
You do not need a memory card if all you plan to do is live stream with your device. But if you want to record videos or take pictures, you’ll need a data storage option, such as a Micro SD Card. The other option is to subscribe to the Reflection cloud storage subscription.
+ Do you offer Free cloud storage?
Yes, your device comes with 24-Hours Free cloud storage. All recorded events will be stored in cloud storage up to 24 hours.
+ How can I view recorded evernts beyond 24 hours.
If you want to view recorded events beyond 24 hours, all you have to do is to upgrade the subscription plan.
+ What type of Micro SD card is best to use?
Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB and is at least Class 4. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p:
• 4GB = 12 hours
• 8GB = 25 hours
• 16GB = 50 hours
• 32GB = 100 hours
+ Is it possible for me to use multiple Reflection floodlights at one time and control them all from the same Reflection account and app?
Yes.
+ What do I need to work the floodlight?
Here are the requirements:
• An existing wall-mounted floodlight.
• A stable Wi-Fi connection
• Power source
• Smart phone or tablet running android 5.0+ or iOS 9.0+.
+ Where are the best places to set up my floodlight?
We recommend the floodlight to be placed any wall mount location where there is an existing floodlight, and at least 9 feet above the ground.
+ Does the camera have any zooming capabilities?
You are able to magnify live video feed while in the full screen mode. However, the camera itself does not having a zooming lens.
+ Does the device automatically go into night mode or does it have to be manually set?
The device will switch to night vision mode automatically.
+ Is the device able to work in the dark?
Yes, it has IR (Infrared) Night Vision. Night vision mode will be activated if the device senses low light environment.
+ What is the camera’s viewing angle?
The camera has a viewing angle of 140°.
+ Why device Hotspot (FLWT-0000_xxxxx) can't stay connected?
If you are experiencing Hotspot connection switching back to you home WiFi network, please tap on pop option and select Yes to stay connected.
Installations
+ How to proper position your Floodlight?
The Floodlight works best at about nine feet above ground level with the motion sensor parallel to the ground. From this height, your Floodlight can cover a wide visual area. When Floodlight is mounted too low, it reduces your Optimal Motion Zone.